Refund policy

Refund Policy

Thank you for your business! We appreciate your support. If you need to return a purchase, please keep the following information in mind:

-Returns must be postmarked within 14 days of the delivery date.

 -The item must be new, unworn, unwashed, and tags must still be attached,

 - Please include your email and order number.

Important Information
- Return shipping costs are the responsibility of the customer.
- We recommend using a reliable shipping method and consider obtaining tracking information for your package.
- We are not liable for any lost or missing packages during the shipping process.

Once we receive your return, please allow 5-7 business days for us to process it. You will be emailed once processed.

If you have any further questions or need assistance with the return process, feel free to reach out to our customer support at shop30ahalle@gmail.com

Final Sale Items
Please note that the following items are considered FINAL SALE and cannot be returned:

- All Seasonal and Holiday Items
- Kids Items
- Shoes
- Sale Items
- Jewelry and Accessories
- Hair Accessories
- Gift Items
- Discounted Merchandise, including flash sales, holiday sales, celebration sales, or any other type of discount.

We kindly request that you do not attempt to return these items, as they will not be accepted. We apologize for any inconvenience this may cause. If you have any questions or concerns regarding the eligibility of a specific item for return, please don't hesitate to contact our customer support for further assistance at shop30ahalle@gmail.com